Service

West Penn Fitness Equipment has three service technicians covering the Tri-State area from top to bottom...literally. With techs in Grove City, Waynesburg/Mt. Morris, and Pittsburgh, our ability to get to commercial customers in 24-48 hours is greatly increased. Residential customers may take longer, but we do offer evening and weekend appointments where available. Geographically, we do the majority of our business in the 412 / 724 / 814 area codes in Western PA, 304 in West Virginia, and 440 / 614 / 740 / 216 area codes in Eastern Ohio.


Our service rates are as follows:

- Labor Rate as of 6/1/09 - $80/hour
- Travel Rate as of 6/1/09 - $40/hour

We also provide moving and installation services, with rates to be determined based on a number of factors, including but not limited to: the type/volume of equipment; where the equipment is coming from/going to; will it take more than one trip; how much manpower will we need; physical access to move equipment to/from, including steps/elevator, doorways/hallways, loading docks/receiving areas, ceiling heights, and truck access. Upon request, we will provide service contracts to clean and maintain fitness equipment in commercial accounts on a quarterly or bi-yearly schedule. Rates are also determined based on many of the same factors listed above.